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Before disinfecting items and surfaces, the critical step of cleaning must be undertaken. Cleaning involves the removal of visible dirt, debris, and organic material from surfaces and items. This is essential because disinfectants are designed to kill pathogens, but they are not effective if they are applied to dirty or contaminated surfaces. If surfaces are not cleaned first, the disinfectant may not reach the germs effectively, and this could lead to inadequate disinfection.

It's important to note that cleaning typically involves the use of soap or detergent and water to physically remove contaminants. This step helps in reducing the number of microorganisms and prepares the surface for the subsequent disinfection process, ensuring that the disinfectants can work optimally.